FELIX LEE LERMA INC Privacy Policy Updated: 4/29/2025 This Privacy Policy outlines the practices of Felix Lee Lerma Inc, a small business located in California, regarding the collection, use, and disclosure of personal information. Collection of Personal Information We collect personal information from our clients and website visitors, including: Contact Information: name, email address, and phone number Transaction Information: payment information and order details Use of Personal Information We use personal information for the following purposes: Business Operations: to provide our products and services, process transactions, and manage client relationships Marketing: to send promotional emails, newsletters, and targeted advertisements Improvement: to improve our website, online services, and overall client experience No personal information including mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS Opt-In and Opt-Out Policy (texting) At Felix Lee Lerma Inc, we respect our clients' right to privacy and take necessary measures to ensure compliance with U.S. texting laws. This policy outlines our procedures for obtaining consent (opt-in) and honoring requests to stop receiving text messages (opt-out). SMS Opt-In Policy We require explicit, written consent from clients before sending business text messages. To opt-in, clients can: Text a message to our designated number Respond to a text message with "YES" or a similar affirmation SMS Opt-Out Policy Clients can opt-out of receiving business text messages at any time by: Texting "STOP" to our designated number Responding to a text message with a clear indication of their desire to stop receiving messages Not responding to an initial opt-in, which will be considered an opt-out We will honor all opt-out requests promptly and prevent further business text messages from being sent to the client's mobile phone number. Disclosure of Personal Information We may disclose personal information to: Service Providers: third-party companies that provide services such as payment processing, shipping, and data storage Law Enforcement: to comply with subpoenas, court orders, or other legal requirements California Consumer Rights Under California law, you have the right to: Access: request a copy of your personal information Delete: request the deletion of your personal information Opt-Out: opt-out of the sale of your personal information To exercise these rights, please contact us at webmail@felixleelerma.com or 415-563-8677. Security Measures We take reasonable security measures to protect your personal information, including: Encryption: encrypting sensitive information both in transit and at rest Access Controls: limiting access to authorized personnel Regular Updates: regularly updating our security measures to stay up-to-date with industry standards Changes to this Policy We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately, and we will notify you of any significant changes. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at webmail@felixleelerma.com or 415-563-8677.